Refund Policy

zyrinaloveths Investment Reporting Platform - Effective January 2025

1 Refund Eligibility

At zyrinaloveths, we understand that investment reporting needs can change. Our refund policy covers subscription fees, premium feature charges, and educational program costs. Refund eligibility depends on the service type and timing of your request.

Monthly subscriptions are eligible for full refunds within 14 days of initial purchase or renewal. Annual subscriptions qualify for prorated refunds within 30 days of purchase, minus any premium features already accessed.

Educational programs and certification courses purchased through zyrinaloveths have a 21-day satisfaction guarantee from the program start date, not the purchase date.

2 Refund Process Steps

We've streamlined our refund process to make it as straightforward as possible. Here's exactly what happens when you request a refund:

1

Submit Request

Contact our support team through your account dashboard or email us directly with your refund request.

2

Review Period

We review your request within 2-3 business days and verify eligibility based on our policy terms.

3

Processing

Approved refunds are processed back to your original payment method within 5-7 business days.

3 Timeline and Processing

Different services have varying refund timelines. Here's what you can expect for each type of zyrinaloveths service:

  • Subscription Services

    Monthly plans: 14-day window. Annual plans: 30-day window with prorated refunds calculated daily.

  • Premium Features

    Advanced analytics and custom reporting tools: 7-day refund window from first activation.

  • Educational Programs

    Investment courses and certification programs: 21-day satisfaction guarantee from program commencement.

4 Payment Method Details

Refunds are always processed back to your original payment method. Credit card refunds typically appear within 5-7 business days, while PayPal and bank transfers may take 7-10 business days depending on your financial institution.

For payments made through third-party platforms or corporate accounts, additional verification may be required, potentially extending processing time to 10-14 business days.

5 Special Circumstances

We recognize that exceptional situations may arise. Technical issues preventing service access, billing errors, or significant changes to service features may qualify for refunds outside our standard windows.

Corporate clients with annual contracts have separate refund terms outlined in their service agreements. Educational institutions may qualify for extended evaluation periods before charges apply.

Important Note

Refunds are not available for services where data has been exported, reports have been generated extensively, or where account sharing violations have occurred.

Need to Request a Refund?

Email: info@zyrinaloveths.com

Phone: +1 (204) 325-4478

Address: 139 Avenue Murdoch, Rouyn-Noranda, QC J9X 1C9, Canada

Business Hours: Monday-Friday, 9:00 AM - 6:00 PM EST